Terms and Conditions

1. GENERAL PROVISIONS

1.1. These General Terms and Conditions (hereinafter referred to as the “Terms”) regulate the relationship between Cirkonij Centar d.o.o. (hereinafter referred to as “Cirkonij Centar”) and the users of the website www.cirkonijcentar.eu (hereinafter referred to as the “User”).

1.2. Cirkonij Centar is a dental medicine center located at Poljička cesta 1A, Split, Croatia, VAT number: 08282397007.

1.3. The User refers to any person visiting the Cirkonij Centar website.

1.4. These Terms apply to all dental medicine and facial aesthetics services provided by Cirkonij Centar through the website, including marketing activities, social media, newsletters, and the collection of users’ personal data.

2. TERMS OF USE

2.1. This website is the property of Cirkonij Centar d.o.o., and its contents are protected by copyright.

2.2. Users of this website may only use its contents for personal, non-commercial purposes.

2.3. Users agree not to use the contents of this website in a way that could be detrimental to Cirkonij Centar d.o.o. or its clients.

2.4. Cirkonij Centar d.o.o. assumes no responsibility for any damages resulting from the use of the contents of this website.

2.5. Cirkonij Centar d.o.o. reserves the right to change the content of this website at any time without prior notice.

2.6. All inquiries or legal claims related to the content of this website should be addressed to the official email of the clinic: info@cirkonijcentar.eu.

3. SERVICES

3.1. The services offered by Cirkonij Centar on its website and at the clinic are related to dental medicine and facial aesthetics.

3.2. Users can obtain accurate and up-to-date information about all dental and facial aesthetic services from the Cirkonij Centar doctors during a consultation at the clinic or by contacting the official email or phone number of the clinic.

4. WARRANTY ON SERVICES

4.1. The warranties apply only to the work performed at Cirkonij Centar.

4.2. Cirkonij Centar provides a 5-year warranty for dental implants, veneers, and crowns.

4.3. The service user is obliged to immediately notify the doctor at Cirkonij Centar in case of any problems; otherwise, the doctor is not responsible for any complications experienced by the user who has used any of the services.

4.4. Cirkonij Centar guarantees that all services will be performed with the highest level of expertise and in accordance with the best industry standards.

4.5. In case the customer is not satisfied with the results of the service, Cirkonij Centar will offer a refund or re-perform the service.

4.6. The customer must report their dissatisfaction within 30 days from the date of service. Otherwise, they cannot request a refund or re-performance of the service.

4.7. Customers who have received services related to dental implantation, veneer or crown placement can utilize the warranty within 5 years to address any defects or issues.

4.8. Cirkonij Centar does not guarantee that the service will meet the customer’s expectations or be successfully completed due to unforeseen circumstances.

4.9. In case the service cannot be performed due to unforeseen circumstances, Cirkonij Centar will offer a refund or re-perform the service.

5. APPOINTMENT RULES

5.1. Each appointment is unique, and every moment during the scheduled time will be fully dedicated to you. To avoid delays, please arrive at the Cirkonij Centar premises at least 5-10 minutes before the scheduled appointment.

5.2. Any delay exceeding 10 minutes will be treated as a missed appointment. Such delays prevent us from providing the individualized treatment we have prepared for you, and we cannot afford to provide partial services.

5.3. If you are unable to attend the scheduled appointment, please notify us at least 24 hours in advance.

• If an appointment is canceled 12-24 hours before the scheduled treatment, a fee equivalent to 50% of the scheduled treatment will be charged.
• If an appointment is canceled less than 12 hours before the scheduled treatment, a fee equivalent to 100% of the scheduled appointment will be charged.

5.4. Failure to attend the appointment will result in a fee equivalent to 100% of the scheduled appointment.

6. EXTERNAL LINKS

6.1. Cirkonij Centar assumes no responsibility for the content of websites linked to through external links on www.cirkonijcentar.eu.

6.2. External links are provided for reference purposes only and do not reflect the views of Cirkonij Centar.

6.3. Cirkonij Centar assumes no responsibility for any damage or loss incurred through the use of any information or materials on external links.

7. MARKETING ACTIVITIES AND PERSONAL DATA

7.1. Users agree that Cirkonij Centar may use the personal data provided by users through consent for the promotion of its products and services via email, SMS, social media, and other channels.

7.2. Users can unsubscribe from receiving such messages at any time by sending a request to unsubscribe to info@cirkonijcentar.eu.

7.3. Newsletter subscribers can unsubscribe at any time by sending a request to unsubscribe to info@cirkonijcentar.eu or by clicking on the “Unsubscribe” link in the footer of each newsletter email.

7.4. Cirkonij Centar will respect the privacy of users and protect their personal data. All collected personal data will be stored in a secure environment and will only be accessible to authorized personnel at Cirkonij Centar.

8. FINAL PROVISIONS

8.1. These Terms may be modified at any time without prior notice.

8.2. In case of disagreement with the Terms, the User is obliged to discontinue visiting the Cirkonij Centar website.

8.3. In the event of any misunderstandings between Cirkonij Centar and the User, both parties shall strive to reach an agreement. If this is not possible, both parties agree to seek a resolution through legal proceedings before the competent court in Split.

8.4. All provisions not covered by this agreement are governed by the applicable laws of the Republic of Croatia.